A next-generation retention system that drives continuous engagement and rewards traders for activity, referrals, and performance. Fully configurable, flexible, and built to increase client lifetime value.
Purpose
Designed to help brokers enhance trader engagement and retention through structured incentives.
Boost Client Retention
Increase Trading Activity
Encourage Word-of-Mouth Referrals
Strengthen Brand Loyalty
Reward Long-Term Commitment
Multi-Programme Structure
Create multiple loyalty journeys tailored to your clients.
Standard Programme
Available for all clients; ideal for large-scale engagement.
VIP Programme
Exclusive, reward-rich experience for premium clients.
Hybrid Programme
Combine:
Rebates + Loyalty Points (single tier) or
Configure “either / or” logic based on your retention strategy.
Multi-Level Tiers
Reward clients progressively as they trade more.
Bronze
Silver
Gold
Platinum
Higher tiers = higher earning power + exclusive benefits.
Flexible Client Enrollment
Choose the access model that best fits your business strategy.
Public Access – Open to all traders
Exclusive Access – Invitation-only, sent by existing loyalty members
Private Access – Admin-controlled enrollment
IB Enrollment – Tailored loyalty paths for introducing brokers
Performance Evaluation
Automated performance cycles ensure fairness and transparency.
System-defined cycle (e.g., every 30 days)
Automatic tier promotions (Bronze → Silver)
Automatic tier demotions (Gold → Bronze)
Fully data-driven, no manual intervention required.
Reward Structures
Reward clients based on the activities that matter most to your brokerage.
Points Per Lot
Points Per Deal
Points Per Referral
Tier-Based Multipliers (higher tiers earn faster)
Redeemable Gifts
Offer real incentives that match your brand and trading activity levels.
Tangible Rewards
iPhone 15 Plus — 1,250 points
5-Star Hotel Accommodation — 750 points
Flight to Bali — 1,000 points
Digital Rewards
Credited directly to the Syntellicore Wallet:
$100 Wallet Credit — 200 points
$200 Wallet Credit — 350 points
$650 Wallet Credit — 950 points
Designing the Ideal Loyalty Strategy
Syntellicore offers full flexibility to align the program with your commercial goals.
Point Expiration
Yes → Boosts short-term trading activity but may create pressure on clients
No → Builds long-term loyalty and stable engagement
Small vs Big Gifts → For less or more points according to your strategy
